Shipping

Affari d'Oro Italia sas di Annalisa Cambioni (hereinafter referred to as the "Company"), located at Via del Secco 130 55041 Camaiore (Lucca), Tax code 02514920467 VAT number 02514920467, utilizes a courier service (hereinafter referred to as the "Courier") for the delivery of goods purchased online by users (hereinafter referred to as "Customers") of the website www.affaridoroitalia.com.

The Customer will receive an email notification at the time of shipment. If possible, an indicative delivery date will be provided, otherwise the Customer will receive communication from the Courier.

Deliveries will be made during business days, from Monday to Friday, from 9:00 am to 6:00 pm. The Customer is required to be available during the specified delivery hours to avoid any additional charges for missed deliveries by the Courier, which otherwise will be borne by the Customer.

Delivery times, calculated only on business days and from the order processing date, may vary between 48 and 72 hours, subject to possible delays in hard-to-reach areas; however, the Company is not responsible for any delivery-related issues.

The Company is not liable for damages caused by the Courier to the purchased products.

Upon delivery by the Courier, it is necessary to verify that the package is intact, undamaged, not wet, and otherwise conforms to the standard characteristics of a package. Any discrepancies must be immediately reported to the Courier; failure to do so will be considered as the product being delivered correctly.

At the time of delivery, the Customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the transport document. In case of discrepancies, it must be reported on the same transport document and confirmed within seven days via email or registered mail to the Company. Even in the presence of intact packaging, the goods must be checked within seven days of receipt. Any hidden anomalies must be reported in writing via email or registered mail to the Company. Any report beyond the aforementioned deadlines will not be considered. The Customer assumes full responsibility for any statements made.